Miri Rodriguez

Storyteller
Microsoft

Miri Rodriguez is a storyteller with Microsoft’s IT Showcase after having served as the senior social media and communities lead for Microsoft Americas, where she managed three social care teams responding to thousands of customer inquiries via social channels in Global English, Spanish and Portuguese.

Her work was recently recognized as best practice at the annual Microsoft Think Tank Summit and won her a marketing award for effectively engaging partnerships with internal teams to drive a unified social voice and customer experience. She was also selected twice to participate in Microsoft’s prestigious program #MySkills4Africa where she volunteered her social expertise to train and coach Social Enterprise leaders in Swaziland and Morocco to effectively launch their social programs.

Her extensive career includes more than 15 years in marketing, operations and customer experience