Virtual Event FAQs

As a fully online event, The Social Shake-Up provides everything you want and more—without the expense of travel. Workshops will be delivered live September 23rd and 24th and the Main Event takes place September 29th – October 1st. Speaker interaction and peer-to-peer networking is part of the Show and ALL SESSIONS are available on-demand after the Event. You can choose workshops only, the main conference only, or select the all-access pass for your front row seat to over 30 sessions with the sharpest minds and smartest companies in the business!


What is the Social Shake-Up?

The Social Shake-Up is a three-day conference designed for the marketers, communicators, content creators and business leaders who are helping to shape the social strategy at their organizations. These social media trailblazers attend The Social Shake-Up to focus on the ever-changing digital landscape, and to grow their social business skills.

How can I become a sponsor?

A limited number of event sponsorship opportunities are available for this three-day event. Please contact Publisher Tom Larranaga at to book your spot.

How can I become or suggest a speaker/panelist?

To be considered, please email Sophie Maerowitz.

How do I register?

You can register online on our secure site. If you have any questions or concerns, please call or email our Client Services team at 800-777-5006;

What is included in the registration price?

It depends on your ticket. You can buy a workshop-only ticket, a main conference-only ticket, or an all-access pass that gives you access to workshops and the main conference. See the registration page for full details.

Are discounts available if more than one person from my company wants to attend?

Yes, additional people register at a discount and deeper discounts are available for groups of 5 or more. See the registration page for complete pricing information.

What kinds of payment do you accept?

We only accept credit card (AMEX, Visa, MC) and check (must be received 10 days prior to the event) via our online registration. Register here.

What if I have a discount code?

Only one discount code can be honored, and only the first discount code used can be honored. Please note that discount codes are only good on NEW REGISTRATIONS. Discount codes cannot be applied to a registration that has already been processed and price adjustments are not available.

I am registered, but cannot attend. Can I cancel or transfer my registration?

You may substitute another individual in your place at no extra charge, but we do not refund registrations. That is stated in the registration confirmation message. If transferring, please forward the information to Client Services at

I have a question about the Social Shake-Up that I did not find here. What should I do?

Email questions to Client Services at

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