Jon Ferrara is a CRM and relationship management entrepreneur and noted speaker about social media’s effects on sales and marketing. His most recent venture, Nimble.com, has re-imagined CRM by building a simply smarter social sales and marketing platform. It is the first CRM that works by building and updating contact data for you, then works with you, everywhere you work. Jon is best known as the co-founder of GoldMine Software Corp, one of the early pioneers in the sales force automation and customer relationship management (CRM) software categories for small- to medium-sized businesses. He has recently been recognized on Forbes as one of the top 10 social salespeople in the world.