What’s Shakin’: Measurement

The Dirty Little Secret of Social Media Metrics

By: Allen Plummer, Vanguard
June 12th, 2017

One of the things I love about social media marketing is the data it offers. My team and I like to talk about the immediate feedback we get as soon as something is posted. Within hours, we know if a piece of content is a hit or miss. We’ve trained ourselves to watch engagement, track […]

How Coca-Cola’s Quest to Measure Engagement Led to a New Metric

By: Natalie A. Johnson, The Coca-Cola Company
March 31st, 2017

We launched Coca-Cola Journey on Nov. 12, 2012, as a meaningful way to connect with our consumers and fans. Brand journalism was still in its infancy at that time. We wanted to make a bold statement by turning our corporate website into a digital magazine, so we did just that. My challenge was to make […]

facebook, mobile

Facebook Reports Issues With Metrics on Mobile

December 13th, 2016

Facebook has reported more metrics troubles for those who use its mobile platform (read: most Facebook users). The social platform and ad publishing giant has reported a discrepancy in Like and Share counts when a user enters a URL into the search bar in its mobile app. In an image posted to Facebook’s blog, the […]

4 Ways the Latest Google Analytics Update Speeds Up Reporting

October 11th, 2016

Good news for the communicator who relies heavily on metrics, but is often short on time: Google has announced an update designed to make the Google Analytics interface a lot simpler to navigate. Better menu navigation. With a full list of menu options in the leftmost navigation bar, users can switch between reports much faster. The navigation bar is […]

3 Challenges to Snapchat Measurement—and What to Do About Them

August 1st, 2016

The Snapchat statistics are tempting for even the most risk-averse brand communicator: 100 million daily active users; 10 billion videos watched daily, surpassing Facebook; more users than Twitter; 14% of smartphone users who are 35 or older are using Snapchat, a surprising number that is sure to grow. But can a brand communicator measure success […]

3 Tips to Get the Most Out of Facebook Analytics

July 19th, 2016

You hear it constantly when brand communicators discuss social media, particularly Facebook:  “It’s all pay-to-play. Don’t kid yourself.” We asked Melissa Wisehart, director, social and digital strategy, Moore Communications Group, to give us tips about how to get the most out of  analytics and creating paid ads. PR News: We know you can speak for hours about […]

4 Social Listening Tips to Make Sure You Set the Right Goals

January 27th, 2016

With so much digital data out there, it’s never been easier for communicators to delve into the numbers to track the specifics of PR campaigns. This is especially true of social media. Whether it’s a platform’s built-in analytics or a third-party service bringing together data from across the web, all the information PR pros could […]

Why You Need a Social Media Calendar and How to Create One [Infographic]

July 6th, 2015

PR pros working in the trenches of social media know the value of a great content calendar. Having a plan for what content is being produced and shared is a necessity when working with fast-moving social media channels. A social media calendar provides a bird’s-eye view of your content on all channels and incorporates items […]

At The Social Shake-Up