What’s Shakin’: Social Strategy

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Should Brands Share Non-Coronavirus Content on Social Media?

By: Sophie Maerowitz
April 2nd, 2020

If you post a brand-focused, non-coronavirus update to your social media account, how will your audience take it? During a recent webinar hosted by What’s Shakin’ sister publication PRNEWS, communicators mulled over the question, many of them concerned that promoting goods or services, fundraising efforts or other non-coronavirus content would come across as tone-deaf. To […]

thumbs up and thumbs down

COVID-19 on Social Media: A Duo of Brand Triumphs and Misses

By: Sophie Maerowitz
March 30th, 2020

As with any social media movement, online COVID relief efforts have seen their share of brands and individuals credibly contributing to social good, while others miss the mark completely. While social media influencers and celebrities have had some cringeworthy moments in recent weeks, brand entities as a whole seem to be starting to find their […]

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Social Media Roundup: Updates & Features for Facing Our New Reality

By: Sophie Maerowitz
March 26th, 2020

Facebook’s stated mission has long been to “bring people closer together,” but never before have people needed social media so much to dissolve the walls and miles separating them from their loved ones. Now, more than ever, social media professionals require tools to ensure their audiences are connected, supported, entertained and—perhaps most crucial amid the […]

cell phones, shopping, ROI

Ask a Social Media Director #9: The R.O.I. Conundrum Edition

By: Tom Garruto, Director of Operations, The Social Edge
March 12th, 2020

Hello, Social Shake-Up! Happy to be back here again to answer your questions on social strategy. I hope you’ll come see me at The Social Shake-Up Show on May 12 to talk about social media measurement. Here goes… What’s your top advice for getting ROI on social media advertising? -I’m Not Al-ROI-ght Oh, I don’t […]

birds on a wire, one by itself

Don’t Forget About the Social Platforms on the Fringe

March 2nd, 2020

Editor’s Note: While this article from Vice UK shouldn’t discourage social marketers’ efforts on Facebook, we thought our readership would benefit from a retrospective of forgotten platforms in an era when—collectively—we often neglect to remember that a social media landscape exists outside of Facebook, Instagram, TikTok and Twitter. In a globalized market, U.S.-based social media […]

Kelly Stone, Senior Director, Global Social Media, CompTIA

#SSU2020 Speaker Spotlight: CompTIA’s Kelly Stone Offers Her Take on Paid Social

By: Sophie Maerowitz
February 6th, 2020

As most marketers have come to realize, today’s brands would be hard-pressed to run a successful social media campaign without some kind of budget. But simply throwing dollars at a post isn’t enough to make your brand stand out or achieve business outcomes. Kelly Stone, global director of social media at CompTIA, an international tech […]

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Ask a Social Media Director #7: The Events Promo Madness Edition

By: Tom Garruto, Director of Operations, The Social Edge
January 6th, 2020

Hey there, webby folks! I’m Tom Garruto, director of operations for The Social Edge, a New York City-based social media marketing company. I helped build George Takei’s multi-platform social media presence to over 24 million followers and counting. Now I help other organizations develop their brands on social media while I pursue an MBA at […]

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How to Craft a Winning C-Suite Social Media Strategy

By: Christine Alexis, Social Media Manager, Region Americas, Schenker Americas, Inc.
December 30th, 2019

LinkedIn has released their Top Voices List, which showcases professionals in a variety of industries who made an impact on the social media platform through their posts, articles and comments. It’s important to note that most of the professionals recognized were senior-level executives. This indicates that social media marketing shouldn’t be limited to just your […]

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Ask a Social Media Pro #6: The Holiday Soapbox Edition

By: Carmen Collins, Senior Social Media & Talent Brand Manager, Cisco
December 19th, 2019

Carmen Collins, Cisco’s senior social media and talent manager, has long graced the (web) pages of The Social Shake-Up. There’s a reason for that: She never fails to offer What’s Shakin’ readers an unfiltered take on social media, whether she’s questioning Instagram’s like-hiding or sounding off on improper hashtag use. Just in time for the […]

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Ask a Social Media Director #5: The Give Thanks Edition

By: Justin Buchbinder, Social Media Director, FINN Partners
November 7th, 2019

Well hello, Social Shake-Up friends! What’s shakin’? …I’ll show myself out. Just kidding! You’re stuck with me for the remainder of this column. My name is Justin Buchbinder and I’m the Social Media Director of FINN Partners, a global integrated marketing agency. This isn’t my first time at the “Ask a Social Media Director” rodeo; […]

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